As a global leader in withholding tax recovery, WTax is committed to helping investors reclaim taxes efficiently while navigating the complexities of international tax regulations. With a deep focus on innovation, client-centric solutions, and the use of advanced technology, WTax continues to push the boundaries of what’s possible in tax relief services. In previous interviews, we’ve explored the vital roles of WTax’s service and tech teams—each of which plays a crucial part in delivering seamless tax recovery services to clients across the globe. In this edition of our ongoing series, we turn our attention to WTax’s strategic partnerships.
At the helm of WTax’s partnership programme is Liam Ilić, Director and Head of Partnerships and Channel Management. In this interview, Liam sheds light on how WTax collaborates with key industry players to enhance the delivery of withholding tax relief services, boost client satisfaction, and maintain a competitive edge in the global market. By fostering strategic alliances, WTax not only strengthens its own service offerings but also ensures that clients benefit from streamlined, efficient tax recovery processes.
WTax’s partnerships are designed with a clear vision: to enhance the delivery of withholding tax relief services, improve client experiences, and increase market relevance. "Our goal is to eliminate bottlenecks and ensure that our clients benefit from the most efficient tax relief solutions available," Liam explains. By aligning with like-minded service providers, WTax maximizes its ability to meet the diverse needs of asset holders, positioning ourselves as a leader in the industry.
Through these strategic alliances, WTax also aims to win more business while enhancing the joint offerings it shares with its partners. WTax focuses on:
At WTax, collaboration is at the heart of our approach. One prime illustration of this is our work with a leading fund administrator to support one of our mutual UK&I hedge fund clients—a sophisticated investor with multiple funds, diverse structures, and a global presence. By combining expertise and resources, we achieved tangible results for the client.
"Together with the fund administrator, we streamlined the process for delivering tax relief services, significantly reducing the time it took to move from claim identification to filing with foreign tax offices," Liam shares.
The fund administrator was instrumental in consolidating and reconciling data from multiple brokers, while WTax’s client service team ensured the process was seamless. Once the data was organised, WTax handled the claims efficiently, preparing and submitting them directly to the relevant foreign tax offices. This synergy not only improved operational efficiency but also enhanced client satisfaction by accelerating processing times and simplifying the reclaim process.
WTax’s partnerships do more than just expedite tax reclaims—they enable firms to stay ahead of industry trends and evolving regulations. "Our collaborative approach keeps us at the forefront of regulatory changes, ensuring that we deliver compliant and adaptable solutions," says Liam. By working hand-in-hand with our partners, WTax ensures that it continues to provide innovative, client-centric services.
These partnerships also allow WTax to tap into new market opportunities, extending its reach and making its services even more accessible to asset holders across the globe. With over 300 dedicated experts, WTax combines human expertise with cutting-edge technology to manage complex reclaim processes while ensuring accuracy and transparency at every step.
Looking ahead, Liam emphasizes that WTax’s partnerships will remain central to its long-term growth strategy. "Our focus is on simplifying client engagement by integrating our solutions with those of our partners," he explains. This seamless integration allows clients to access WTax’s services with ease, while partners benefit from the added value WTax’s expertise brings to their own offerings.
By continuing to build strong, strategic alliances, WTax is well-positioned to expand its service delivery and maintain its competitive edge in an increasingly complex financial landscape.
This article serves as part of an ongoing series to highlight the exceptional teams at WTax. Follow us for more insights into our various other departments, showcasing the full spectrum of our capabilities and commitment to excellence. See our previous spotlights on WTax’s Service Department here, the Tax Technical Department here, the People & Development Department here and the Tech Team here.